Q. What do I do if I've forgotten my password?
Answered By: Lisa Caughron Last Updated: Dec 05, 2014 Views: 27
If you have forgotten your password, we are able to reset it to your default password (9-digit ID number). Contact the Help@Ames desk. You will be asked to show your IWU ID card for identity verification. We strongly suggest you change your password from the default as soon as possible.