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Illinois Wesleyan University

Information Technology Services

Library Services Desk

Q. How do I use email forwarding in Gmail?

I have been having issues with my IWU email account. I have my emails forwarded to a yahoo account.
Emails that get sent to my IWU address only get sent to my yahoo address, and I don’t even have a copy in my IWU mailbox. Is there a way that I can reset my settings on my IWU account so that I receive emails in that inbox again?

Answered By: Student3 Assistant
Last Updated: Dec 05, 2014     Views: 36

While logged into your IWU email account, click on the settings icon in the upper right hand corner that looks like a gear. Choose the settings option. Then click the tab on the top thats says "Forwarding and POP/IMAP". Next to "POP Download" are numbers 1, 2, and 3. Next to number 2 is a dropdown menu. Make sure that the line reading "keep Illinois Wesleyan University Mail's copy in the inbox" is selected.

If you wish to stop forwarding emails from your IWU email account to another account altogether, choose the "Disable Forwarding" button next to the "Forwarding" section of the tab (located at the very top of the tab). 

Always remember to save your changes by clicking on the "Save Changes" button at the bottom of the page.