Login or Password Issues
If you know your password and need to change it, visit https://passchange.iwu.edu
Please include the following information in your email or phone call:
- Your name or NetID
- Non-IWU email contact
- Phone contact
- A description of your problem
All Other Issues
If you are able to log in to campus services please submit a request using the Service Desk Plus Portal.
You may also email us at firstname.lastname@example.org if this is more convenient.
Call us at 309-556-3900 during normal working hours to talk with someone right away.
Please make sure to include the following information, no matter what method you choose to contact us with:
- 2 forms of contact information. If you have another email address other than your @iwu.edu, please include this. Also, include a phone number.
- A detailed description of your problem.